Welcome to APTOOOLS — your trusted supplier of industrial tools and PPE in Nigeria and across Africa. Please read through the following terms and policies carefully.

1. Terms & Conditions

Use of This Website

By accessing and using https://aptoools.com, you agree to comply with the terms stated here. If you do not agree, please do not use this website.

Product Descriptions

We do our best to provide accurate product images, descriptions, and specifications. However, slight variations may occur due to manufacturer updates or display differences.

Pricing

All prices are listed in Nigerian Naira (₦) and are subject to change without notice. Prices do not include delivery fees unless otherwise stated.

Order Acceptance

We reserve the right to accept or reject any order. You will be notified via email or phone in case of order issues (e.g., out-of-stock or payment failure).

Limitation of Liability

APTOOOLS shall not be liable for any indirect, special, or consequential damages resulting from the use or inability to use any product purchased from us.

2. Shipping Policy

Shipping Locations

We deliver to all major cities in Nigeria. For nationwide and logistics-specific questions, please contact us.

Delivery Time

  • Lagos: 1–3 business days

  • Other Nigerian cities: 2–5 business days

  • Outlying areas: 3–7 business days

Delivery timelines are estimated and may be affected by traffic, weather, or logistics issues.

Delivery Methods

Orders are delivered via trusted local couriers or direct dispatch. Tracking details (where applicable) will be shared once your order is confirmed.

Shipping Fees

Shipping costs vary by location and weight. Shipping fees will be shown at checkout before payment.

3. Return & Refund Policy

Eligibility

You may request a return or exchange within 3 days of delivery if:

  • The item was damaged during delivery

  • You received the wrong item

  • The item is defective or incomplete

Conditions for Return

  • Item must be unused and in original packaging

  • A valid receipt or proof of purchase is required

  • Items like gloves, masks, or safety wear cannot be returned once opened for hygiene reasons

How to Request a Return

Send us an email at support@aptoools.com with:

  • Your order number

  • Clear photo/video of the issue

  • Brief description of the problem

Our support team will review and guide you on the next steps.

Refunds

If approved, refunds will be processed to your original payment method within 5–10 business days. If paid by bank transfer, we will request your account details.

4. Privacy Policy (Summary)

We respect your privacy.
When you use our website, we may collect personal data (such as name, email, IP address, and order info) to improve your experience and process transactions.

We never sell or rent your personal data.
For full details, please read our complete Privacy Policy or email support@aptoools.com.

Contact Us

APTOOOLS Customer Service
📍 Lagos, Nigeria
📧 Email: support@aptoools.com
🌐 Website: https://aptoools.com